Privacy Policy | Gocanics

Gocanics ("we," "us," or "our") operates gocanics.com and provides mobile auto repair services in San Diego County. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you book a service or contact us, we may collect:

Full name, phone number, and email address
Service address (where we send the mechanic)
Vehicle information: year, make, model, and description of the issue
Appointment date and time preferences
Payment information (processed securely — we do not store card numbers)

We may also automatically collect basic usage data when you visit our website, such as browser type, pages visited, and referring URLs, to help us improve our service.

How We Use Your Information

To confirm and schedule your appointment
To communicate updates, reminders, or follow-ups about your service
To process payments for completed work
To improve our website and service offerings
To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information only in these limited circumstances:

Service providers: Scheduling tools, payment processors, and other vendors we use to operate our business. These parties are contractually required to protect your data.
Legal requirements: If required by law, court order, or to protect the rights and safety of Gocanics or others.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

Request access to the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Cookies

Our website may use cookies and similar technologies to remember your preferences and analyze site traffic. You can control cookie settings through your browser. Disabling cookies will not prevent you from using our booking system.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@gocanics.com or (619) 259-0167.